Frequently Asked Questions

Have a question?

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Please review some of our most commonly asked questions. If you don't see your question, please feel free to reach out to Contact Us. You can also read our Terms & Conditions for answers related to processes and polices.

Company & Business

Manufacturing & Administrative
78 Lindbergh Avenue, Livermore, CA 94551
By Appointment Only: Mon-Fri 9 a.m. – 5 p.m PST

Retail Warehouse
1813 Rutan Drive Suite B, Livermore, CA 94551
Order Pickup*: Mon-Fri 8 a.m. – 2:30 p.m. PST
Phone Support: Mon-Fri 8 a.m. – 4 p.m. PST
*Pickups can be arranged up request if outside these hours.

Customer Phone Support:Mon-Fri 8 a.m. – 4 p.m. PST

Manufacturing & Administrative:Mon-Fri 9 a.m. – 5 p.m PST, By Appointment Only

Retail Warehouse:Mon-Fri 8 a.m. – 2:30 p.m. PST

For general inquires you can contact us online at Contact Us.

For custom sales or manufacturing inquires you can contact us online at Request for Quote.

We do offer warehouse pickup only at this time. Orders can be placed online with "Customer Pickup". Please allow 24hour processing for will call orders.


We do not have a printed catalog. Our available products, pricing and can be found online. If you are looking for a product not listed, please contact us to discuss a custom order.